Due to the high level of service we offer a courteous and cordial service. We always want to meet the needs of our guests and exceed their expectations, if possible. The relationship with our customers is long-term and characterized by trust.
We seek and offer long-term partnerships based on trust, and which ensure a positive outcome for both parties. We expect our business partners to observe professional principles that are compatible with our mission statement.
We are committed to society by supporting cultural, social and ecological commitment and contributing to the common good with a portion of our earnings. We comply with the applicable laws and internationally recognized ethical standards. We make a sustainable contribution to the image of the Belvédère and the Hauenstein Hotels and to the financial results of the company. We refrain from maximizing short-term results, because our goal is the long-term success of the Belvédère Strandhotel, our partners and our employees. Our strategy is geared towards achieving profitable growth from our own resources in a competitive environment.
Through mutual respect and honest dealings with one another, we create the conditions for a motivating and performance-oriented working atmosphere that attracts and retains talented employees over the long term. We delegate tasks, responsibility and decision-making authority as much as possible and keep our structures simple and manageable. Our success is made possible by competent, motivated and self-reliant employees who act quickly and in a guest-oriented manner. We support employees' initiative, set ambitious goals and reward good performance. Our managers are expected to demonstrate purposefulness, a sense of responsibility and loyalty. All employees undertake to comply with the law and respect the rights and dignity of others.
We take an active role in preserving and protecting the environment by making targeted use of natural resources and improving our environmental contribution through ecological and regional purchasing. Furthermore, we do everything in our power to keep energy consumption and the associated emissions of greenhouse gases as low as possible. We achieve this, for example, by using LED lamps, hot water collectors and efficient working methods.
